Placing Orders

We are ready to take orders by phone or email. Orders will be confirmed by a contact from a sales representative. All reservations must be made at least one month in advance. All orders that don't meet the 30 day reservation policy are subject to extra costs and delivery fees.


To reserve items we require a 50% Non-Refundable Deposit, all payments should be made by certified cashier checks or money orders. Final payment is due during delivery.


Elegant Covers Company provides delivery via major shipping carriers. Items are normally scheduled to arrive the day or two prior to your event. The customer placing the order is completely responsible for all rented items from the time of delivery/pickup until the items are picked up by our drivers or returned to our warehouse. Please count your items upon arrival to make sure everything is enclosed.


Orders should be returned by the date and method specified on your rental contract. Items should be free from any food, excessive soil, wax, or garbage in order to avoid a cleaning fee. All items will be counted either on site or upon return. Extra fees will be charged for items lost or damaged.


Reservations must be cancelled a minimum of one week prior to delivery or pick up in order to avoid additional fees.